Green Motion Reviews

Greenmotion.com's Return Policy states that fares and fees are non-refundable. However, if a booking is cancelled in full within 1 hour of placing the booking, a full refund will be provided.

As for the Shipping Policy, Greenmotion.com does not seem to have a traditional shipping policy as it is a car rental service. However, they do have policies related to the rental process. For instance, when renting a vehicle, the Terms and Conditions will be provided at the time of booking. These Terms and Conditions are comprehensive and cover a wide range of topics including amendment requirements, cancellation policy, complaints procedure, cross border travel information, delayed collections/no show policy, delivery and collection services, driving license and identification requirements, insurance conditions, early returns/unused rental days policy, excess and preauthorisation details, additional fees, fuel policy, and late returns policy. It is important to read through these Terms and Conditions carefully to ensure compliance with all requirements.

Please note that the terms and conditions may differ slightly depending on the location you are renting from. Therefore, it is recommended to visit the relevant page on the Greenmotion.com website and select the flag of the country that you intend to hire from to see the relevant Terms and Conditions.

In all cases, the main driver will be required to leave a deposit which will be taken by the method of pre-authorisation from the credit card presented. The level of pre-authorisation taken is dependent on the type of excess reduction purchased and the agreed excess. Typically, the level of pre-authorisation required will mirror the level of agreed excess. In the cases where the hirer has selected a zero excess option, a small deposit/pre-authorisation will be required to cover any traffic violations including parking and speeding offences that may occur while the hire vehicle is in the custody of the hirer.

It is also worth noting that Greenmotion.com does allow order changes and cancellations. However, there is no guarantee that they will be able to amend your booking but they will try their best to help.

Finally, it is not authorised to return your rental vehicle outside office hours unless prior agreement has been made. In the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, return of the rental vehicle outside of rental hours is not authorised.

Please visit Greenmotion.com for more detailed information.

Greenmotion.com offers multiple payment methods for its customers. The website accepts Paypal as a payment method. After choosing a rental vehicle, customers can select the Paypal payment method and will be directed to a secure Paypal page to log in and review their order before confirming their purchase. If a customer doesn't have a Paypal account, one can be created at paypal.com. In most cases, each Green Motion location will accept most major credit cards including Visa and MasterCard. In some cases, American Express may be accepted but this is not guaranteed. Other payment methods such as Alipay are also identified. However, it's always recommended to check the specific payment methods accepted at the location from which you are renting.

Greenmotion.com is a car rental service that offers a variety of vehicles at different prices. The cost of renting a car from Greenmotion.com can vary depending on the type of car, the duration of the rental, and other factors. However, it's important to note that while the initial rental cost may seem low, there may be additional costs. For example, customers have reported being charged for damages, even when they had purchased insurance through the company. In some cases, these charges amounted to several hundred dollars. Additionally, customers may be required to purchase third-party insurance, which can significantly increase the cost of the rental. If customers choose to use their own auto insurance policy, they may be required to pay a large deposit. Therefore, while the initial rental cost may seem low, the total cost can be much higher once these additional charges are factored in. It's recommended to thoroughly review the terms and conditions before renting a car from Greenmotion.com to avoid any unexpected charges.

Greenmotion.com is a well-known car rental store. It has a rating of 4.45 stars from 1,137 reviews, indicating that most customers are generally satisfied with their purchases. Customers frequently mention friendly staff, good experience, and customer service. GreenMotion ranks 4th among Car Rental sites. The company proactively asks for customer feedback and responds to reviews on average within 4 days. The company offers 6 e-commerce features and has an overall consumer score of 3.8 out of 5.0. It competes against other car rental stores like Budget Car Rental, Avis, and Hertz. GreenMotion occasionally offers discount codes and coupons to its customers. The company has a mix of reviews among shoppers, with 50 ratings and an average rating of 2.4 stars. GreenMotion's review score is based on GreenMotion's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers.

Greenmotion.com has received a variety of reviews from customers. Many customers have praised the friendly staff, good experience, and customer service. Some customers have mentioned that they were very impressed with the car rental service, finding it reliable, friendly, and responsive. They appreciated the professionalism of the staff and the condition of the cars. However, there were also some negative reviews. Some customers had difficulty reaching the company via phone and found the car pickup process to be lengthy. There were also complaints about the company holding onto deposits for longer than expected. Overall, the reviews indicate a mixed customer experience.

Sure, here are some frequently asked questions about Greenmotion.com:

• What do I need to bring when I collect my hire vehicle? You will need to bring your driving licence, credit card in the name of the main driver, photo ID for international rentals (such as a passport), and voucher. If you hold a UK driving licence and are renting a car or van in the UK, you must bring a DVLA licence code with you when collecting your vehicle.

• Can I use my debit card for the deposit? In most instances, a visa/mastercard credit card in the name of the main driver is required for the preauthorisation of the deposit. There are some instances in which debit cards can be accepted, such as with the purchase of Green Motion’s Premium Plus package, or the purchase of full waivers at the desk.

• Can I take my rental car to another country? Whether or not you can travel to other countries with your rental vehicle depends on the country/location you are hiring from.

• Do you offer one-way rentals? Green Motion offers one-way rentals between some countries/locations.

• Can I book a vehicle outside the normal office hours? Many of Green Motion's locations offer out of hours pick up and drop off, especially locations that service airports.

• How can I cancel my booking? If you have placed your booking directly on Green Motion’s website, please email reservations@greenmotion.com to request cancellation or cancel through your account (if you have one).

• What can I do if my flight is delayed? Please contact the rental station directly to inform them of any delays, along with your new expected time of arrival. Contact information for each of Green Motion's rental branches can be found on their website.

Yes, Green Motion is dedicated to promoting sustainable practices in the car rental industry. The company's fleet includes vehicles with low CO2 emissions, and it has implemented a range of initiatives to reduce its carbon footprint, such as offsetting the carbon emissions of its vehicles through tree planting and renewable energy projects.

Yes, Green Motion offers one-way rentals in some locations. One-way rentals typically require advance notice and may be subject to additional fees. Check with the rental location for more information.

Green Motion's cancellation policy varies by location and the type of rental, but in general, renters can cancel their reservation for free up to 48 hours before the scheduled pickup time. Cancellations made within 48 hours of pickup may be subject to fees.

Yes, Green Motion offers a range of insurance options to protect renters and their vehicles. Insurance options vary by location, but they typically include collision damage waiver, theft protection, and personal accident insurance.